Nationwide Facility Maintenance

Facility Maintenance Tracking

What can a Facility Maintenance Tracking System do for your Organization?

  • Store Detail Information

    • Full Audit Trail
    • PM Services Tracking System (Full Reporting & Budgeting by LOB)
    • Global Entry/Updating Capabilities
    • Duplicate checking
    • Unlimited Pictures for each store

  • Work Orders

    • Call Back Questionares with Reporting
    • Work Order Confirmation
    • Intelligent Work Crew Assignment Assistant
    • Calendar Reporting Interface
    • Automatic Manager Assignment(Based On Client,LOB,and/or Store Location)

  • Invoice Modification Tracking

    • Sales Tax Processing(CCH Subscription Required)
    • PO Tracking System with Reporting
    • Batch Invoices
    • Batch Payment Application

  • Proof of Service Documents

    • Signed and Stamped Paperwork(Scanned)
    • Call back Detail Log(Store Managers name with date and stamp)
    • IVR Information(Caller ID Verification
    • Copy of Technician Bill for service(Scanned)

  • Notes System with Complete Reporting

    • Client Notes
    • Store Notes
    • Vendor Notes
    • W/O Notes(Master and Sub-note Support)
    • Invoice Notes

  • Vendor Tracking System

    • Vendor Expiration Dates Tracking
    • Merge Duplicate Vendors
    • Vendor Documents
    • Contract pricing
    • Weekly Paper Notification

  • Vendor Payable System

    • Contract Pricing Verification
    • Defiecency Tracking Subsystem
    • Check Printing(Remittance and Payment advise)
    • Expiration Date Notification
    • Discrepancy Explanation on Check Stub

  • Third Party Service Providers with XML Interface

    • Auto Accept all incoming requests
    • Auto-Generate Work order(Manager Assignments and priority 1 Alerts)
    • Auto Sync Schedule Dates(Once Scheduled is Confirmed)
    • Push All Confirmed PM Dates(Once Schedule is Confirmed)
    • Auto-Send Sub-Notes(Selected Notes Only)
    • XML Log Management

  • Additional Technology

    • Ivr Interface(Proactive Technology)
    • Scan-Sense Print & Detect Technology(Copyright IDS)
    • Bundle Service Logic(Multi-Client Mix with Full SLA Support)
    • Complete Acess to File Maintenance
    • Individual Security Keys by User
    • Email Interface
    • Fax Interface
    • Client Web Portal Interface
    • Vendor Web Portal Interface
    • Hand-held Device Interface
    • Push Report Technology(Management,Staff,Field,Clients,Vendors)
    • IVR to PayRoll Interface
    • Banking Upload(s)(Send Check Data for Auto Clearing)